Rudi Bringtown22 janv. 20203 MinWhat Coffee and Mugs can reveal about your company culture...Today, I would like to ask you few questions about this beverage which can literally make or break a company culture. Reflecting on my pe...
Rudi Bringtown7 janv. 20204 MinThe SUPERPOWERS of HUMAN-CENTRIC approaches. Today, I would like to share with you what organisations could gain by putting employees and customers into their driving seat. Before we...
Rudi Bringtown20 déc. 20194 MinRELEVANCE! The #1 fight that every organisation should take on!Find out why it matters to strive for relevance on 4 different levels more than ever before. If we take a close look at what makes an org...
Rudi Bringtown24 mars 20164 MinWhen Customer Experience meets Agility!Find out in this issue the relationship between great Customer Experience and long term success, along with the associated benefits of us...
Rudi Bringtown2 juin 20154 MinThe Internet Of Things: Embracing it or Staying away from it?Discover in this issue what is the Internet of Things, its fields of application along with its benefits and potentials threats to both o...
Rudi Bringtown24 mars 20153 MinCustomer Experience, more than just a buzzword...Discover the advantages of customer experience, why does it matter now, how other companies are doing out there in implementing it along w...
Wort18 nov. 20141 Min4 in 10 not happy with Luxembourg customer service.Wort publication Mobile phone operators and telecommunication providers are among the worst culprits for customer service quality in Luxe...